Average Reviews:
(More customer reviews)I purchased another product about a year ago (I won't mention their name, but the acronym is VA). It was total garbage, because despite so-called "filters", it picked up every darn bird, squirrel, cat, and everything else. Like the proverbial "Boy who cried wolf", what's the point of an alert system that gives you so many false alarms that you can no longer tell what is real and what isn't?
But, this product is 100x better...or in fairness...PERFECT! It has such an astonishingly accurate beam of detection that I could crawl down my driveway crouched low with my head down, and it wouldn't pick me up (exactly what I wanted, to avoid small dogs triggering it). But, when repeating the same test with my head up, *BINGO*, it got me every time.
Moreover, unlike the other product, you cannot run fast past the sensors. Yea, that might not seem like a big deal, but when potential hoodlums run up your driveway to cause damage to your automobile, you kinda want the device to tell you. My previous purchase couldn't detect it, but this product can.
Don't get me wrong; it is sensitive so careful placement is important. For example, I replaced one of the transmitters over my front porch, to alert me when someone has approached my front door (but for questionable reasons, opted not to ring the doorbell). In the first two days, I received 3 false triggers, but it was my fault, and *not* the unit. The setting I picked for the unit was so wide, that it picked up squirrels walking on either side of my front steps. It was an easy fix as I just simply aimed the sensor higher up, to avoid the ground and aim more at my front door. NOT A SINGLE FALSE ALERT IN AN ENTIRE WEEK (versus several per-day with my other unit).
I didn't buy from J. Mac because I don't like their return policy. If they had offered a "Satisfaction guaranteed or your money back", I would have bought from them. But it can be debated as to whether a motion sensor device is "defective" if it picks up a squirrel...and I didn't want to fight them on a return if this product didn't work as promised. It *does* work absolutely perfectly, but J. Mac lost out on my $$$ because of their own policy. Incidentally, the company I ultimately did purchase from did in fact have an absolute 30-day satisfaction guarantee or your money back. They got my business and I'm tickled pink!
Lastly, tech support (I made several pre-sales inquires) are fantastic, though they are a bit busy. This is not to be held against them, because if you sell technical product you're surely going to get quite a few calls. The tech I talked to was so great, he even gave me his private extension so that upon receipt, I could ask for assistance. It wasn't necessary as the darn thing worked so perfect.
Oh, and did I mention that I bought two kits (two transmitters and two receivers)? They are being used in an upstairs/downstairs arrangement where both receivers signal the same tone, so regardless of where we are in the house, we'll still hear it. Again, all 4 pieces work PERFECTLY.
If you opt for another product and are dissatisfied...don't blame me. I've told you to buy *this* item!
PS: Since the product is such a superior product, I see no reason why others should be as skeptical as me. I'm that way because I got burned on another product by another manufacturer. But since this item has proven itself, I don't see any problem purchasing from J. Mac.
Click Here to see more reviews about: Optex RCTD-20U Wireless 2000 Annunciator Driveway Alarm
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