Average Reviews:
(More customer reviews)I purchased this system on December 20, 2010 and have not had a problem since installation which was easy and straight forward. I had to call Lorex technical support for two reasons which were taken care of within 10 minutes talking to their technical support. The first problem that I required assistance with was the setup to view my camera system via the internet using DDNS IP Forwarding. They were able to directly connect into my system via my PC and configure my router to properly forward the IP address of my Lorex system. The second problem I required assistance with was enabling the backup/saving of recorded video on my PC. Here again, Lorex technical support was able to directly connect to my PC and configure my PC to allow backup of my recorded video. In both situations, Lorex technical support was outstanding and in both situations, they not only resolved the problem but also patiently explained and showed me the changes that were required.
The Lorex LH328501C8 systems comes with everything that you will need to quickly establish a video surveillance system in your home. I was little disappointed with the resolution of their 420 TV Lines bullet cameras that are packaged with the system but we order two dome 480 TV lines cameras (Vonnic C502W) which we installed inside our home for better TV line resolution. The difference in resolution with just 60 TV lines is amazing so I recommend that you start with 480 TV line cameras and skip the 420 line cameras. However, the packaged bullet 420 TV line cameras work great for our outside surveillance needs.The system is awesome for recording all 8 cameras because of its 500 GB hard drive system and the best feature we enjoy is its motion detection system which alerts us when any camera detects motion. You can configure the sensitivity of each camera individually to your desire needs as well as the system sending you a snap shot photo of the motion detected image to your email address. Nice!.
I do wish that many of the features found at the DVR main system console were also available via their remote online system as well. The remote online system obviously allows you to view each camera live, allows play back recorded video for each camera and allows you to download/backup recorded video onto your PC but does not allow you to take advantage with some of the other configuration features found on the main DVR system console like turning off motion or changing motion detection sensitivity. I am hoping that future updates to their online viewer will allow additional features but monitoring your home while away is still all very impressive and without no noticeable delay in its real time viewing of your live video surveillance.
This is our first video surveillance system and decided to purchase this one after researching many others for several months and price comparison. This system achieved our main goals of removing blind spots from our home and for viewing our property while away. The price was Great. Lorex is Great. Amazon is Awesome.
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