Average Reviews:
(More customer reviews)My husband and I got this security system to protect our home, workshop and barn. Packaging was good, instruction manual and quick start guide were easy to use. Everything we needed to install was in the box including mounting brackets, screws, mouse, remote control, etc.- which I appreciate. We had no problem getting the cameras up and running and viewing them on my computer. Picture is really clear-color by day and black and white on the night vision mode. It works by motion detection so hard drive space lasts a long time and it automatically records over when full-30 days and counting of space so far. I had some questions about viewing it on my iPhone so I called Swann Customer service (1-800-627-2799) and I gave her permission to use logmein and take over my desktop and she set up the whole thing remotely while I sat back and watched-cool! Really nice people at Swann California office. I called once after hours to ask about viewing my security system with a Blackberry (yes you can)-and I got to speak with someone at their home office in Australia-they were very cool. Overall very good product and great customer service. I'm ordering another one to put up at my mother's house to help her feel more secure in her home. We saved more than enough installing our own system myself to pay for hers.
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